We Are IDEXology

Challenges, determination, and success—these three words describe my experience with the product development process at IDEX Health & Science. Every day I am inspired to help our customers because I know the products I research and develop may someday lead to a cure for cancer. To enhance one customer’s perception of the supplier partnership, I implemented data-based decision making and statistical analysis to allow the team to lower the per part, cutting time by 25%. Other innovations I have developed include enhancing our database to track changes and show where processes are irregular. This allows us to reduce risk for the customer by providing a more reliable product, lower costs, and improved quality.

Mark Mendrick, Rochester, NY

Working at IDEX Health & Science has allowed me to be an integral part of developing new products beginning from concept sketches into fully validated products. I love the practicality of solving real world problems using a hands-on approach. I work with a talented team to find new ways to improve our customer’s fluidics, and offer a more cost-effective solution. Nothing is more motivating than seeing something we designed go out into the world and help better peoples’ lives.

Lisa Shinn, Oak Harbor, WA

I love science and mathematics, which is what initially led me to study optical engineering. As an application engineer I have the opportunity to work with all aspects of the company, from R&D to the manufacturing floor. This role demands a critical thinker and someone who is curious and willing to ask questions, which is perfect for my inquisitive nature. The more you know about customers’ needs and applications the better you can help develop an answer for them. Taking a collaborative approach to customer challenges allows me to better meet their needs and deliver value-added solutions.

Anne Souchon, France

My story starts by working directly with customers and clients to understand current and next-generation applications. Their passion to improve instrument design fuels our innovation to meet and anticipate their needs. Our customers are striving to improve longevity and wellness of humankind; we get to be a part of engineering their success. IDEX Health & Science values my history as an engineer and entrepreneur and allows me to work with my team like an agile startup even though we are a worldwide organization. We are dedicated to supporting Life Sciences, advancing improvements with breadth of engineering and manufacturing to support our customers. Our focus on timely and enabling solutions is paramount to customer progress and I appreciate being part of a company devoted to customer success.

Moez Adatia, Windermere, FL

I lead a cross-functional team of software and mechanical engineers for our optical filters division. By aligning priorities across the group, our team works seamlessly together to ensure your product gets to its final destination on time, to spec, and with repeatable results. For the past decade, it has been a privilege to work at the company that is leading the pack, not following in other’s footsteps. Each day we strive to set the bar a little higher by pushing each other to continuously improve and positively impact the lives of others – both in products and the people with whom we work.

Dawn Mortimer, Rochester, NY

My background is in engineering; however, I realized very early on I wasn’t made to sit behind a desk. I wanted to help customers strategically get to the next level. By aligning industry know-how and trends with the customer’s needs I help them build value-added solutions. I achieve this by providing platform-level instrumentation components that are developed collaboratively and transparently in a timely manner to meet launch goals. IDEX Health & Science inspires me to be a team player and focus on our partnerships with customers. As the key point person between operations and execution I oversee products through their entire lifecycle, strategizing the best course of action from womb to tomb. This approach ensures the alignment of our expertise and capabilities with our customers’ needs and expectations, to deliver the best technology.

Saba Jazeeli, Middleboro, MA

My story focuses on teamwork and creating reliable assemblies. The assemblies I build are primarily focused on custom lenses for optical systems. I enjoy the challenge of enhancing the process of building these optical systems. The solution I am most proud of is the development of a regimented assembly process that reduces the costs of poor quality and rejected parts during testing. I ensure the customer only receives high quality assemblies from IDEX Health & Science.

Bill Gillett, Rochester, NY

My story begins with trust. By choosing to work with IDEX Health & Science our customers place their trust in our knowledge and expertise. In exchange, we provide holistic, highly-integrated solutions that allow customers to reduce their management burden, decrease their time to market, and most importantly — reduce risk.

I take pride in the solutions our teams are able to create for customers because I know the work our customers perform directly impacts patient outcomes or enables the basic science necessary to improve lives.

Jim Sirkis, Wallingford , CT

My story begins with a passion for improving the lives of others through innovation. I don’t work with customers directly, but the satisfaction of our customers is always my top priority. If I can find a way to improve our product or processes, I share this information with my supervisor to ensure these improvements can be implemented safely and effectively. By always looking for new ways to solve problems, I help IDEX Health & Science reduce cost, save time, and improve customer satisfaction.

Diane Sievert-Wood, Oak Harbor, WA

I love inspecting and measuring critical dimensions of products we manufacture. My top priority is to make sure all materials used in production are per specification. This helps our team deliver high quality products that can be used in a diverse array of applications. When presented with a new problem, I enjoy working with customers to find the root cause through testing and analysis. It is rewarding to be a part of a team that customers trust to provide excellent solutions.

Rafael Serrano, Rochester, NY

The scientific method may not be the first thing you think of when you see my job title but it gives the organization a common framework to solve real problems. Solving problems scientifically using facts and data allows cross-functional teams to become increasingly nimble and adaptive to our changing business climate. By helping those teams identify and solve problems scientifically, we not only solve the tactical quality issues but also prevent similar situations from happening again. Looking at things from the scientific perspective allows the best solutions to be implemented to better solve the problems for our customers.

Brian Bakke, Oak Harbor, WA

I love engineering from conception to the development of a successful integrated assembly. I enjoy solving difficult engineering problems while working closely with our customers to not only meet their requests but exceed their expectations. Another passion of mine is giving back to the community. It is important for me to be involved with fundraising events and team building activities that help build a stronger and healthier community.

Lorie Pfaff, Rochester, NY

I’m a helper; that’s my life story. I started off on the procurement side and quickly realized interacting and helping customers is what motivates me. Through my role in sales I’m able to start conversations during the initial design phase so we can help build the architecture of a customer’s optical module. A great example of this is when we met with a client in person for two days, to brainstorm and review four platform options. With close collaboration, we were able to narrow down the platform which best met their specs and price point. This two-day session lead to an outcome that would typically take them two months to determine.

Brian Hermes, Rochester, NY

My story begins with transparency and a commitment to providing the best possible solutions. By working as an extension of our customer’s design team, my team is able to leverage multi-market and product expertise to solve problems our customers don’t have the time to become experts on. When manufacturers involve us in their development process early, we can evaluate their system and propose solutions engineered to save them from costly pitfalls and improve product development timelines. By working together, we enable key developments that allow our customers to innovate, making their instruments faster and more accurate. We don’t stop at solving customer problems, but aim to advance the pace of discovery and improve patient care.

Tyler Liebig, Rohnert Park, CA

I moved to the United States from Iran when I was 16 years old. We had family here and I was able to receive a great education for both my undergraduate work in Aerospace and my masters in Mechanical Engineering. But, my most significant accomplishment was taking the leap and moving from Minnesota to California to join IDEX Health & Science as a mechanical engineer. Since then, my manager has supported and enabled my growth within the company, and over the years I have come to realize that this company is unlike any other I’ve worked for. No matter a person’s reporting level, everyone is always open, honest, and allows you to speak your mind. This receptive culture helps our entire company strategize better and explore all possible scenarios to enable the best solution for our partnerships. The thing that motivates me most is being given a problem to solve, and also the free reign to make my own decisions, go through the final gate, and release a product.

Sara Rahmani, Rohnert Park, CA

My story begins with 25 years of working with customers to understand their needs and get them results fast. When our customers have an urgent change of plans, I keep track of the details and keep everyone on schedule by evaluating the complete situation, being organized, and maintaining open communications throughout the process.

I enable win-win scenarios for both IDEX Health & Science and our customers.

Karla Sharkey, Oak Harbor, WA

My main focus is to provide creative engineering in a collaborative, team-based, customer-focused environment. I enjoy the challenges that each opto-mechanical application provides. It is truly inspiring to know that we contribute to next generation diagnostic and sequencing equipment that can ultimately benefit mankind. We understand that it’s difficult to find quality, highly complex opto-mechanical systems at a competitive price point; therefore, we aim to provide systems that can advance DNA sequencing processes and drive down the overall cost per sample.

John Stephan, Rochester, NY