Contact Us

For any inquiries, questions, or requests please contact us at any of our global sites in the sections below.


You can also use our IDEX Health & Science forms to contact us with specific requests using the following links:

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FAQs

Review a list of commonly asked questions regarding our products, processes, online accounts, website pricing, website orders, and more.

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General Inquiries & Quotes

Submit an inquiry or quote request via this form to our Customer Service team about IDEX Health & Science products.

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Custom Project Request

If you need assistance with a specific application or would like to request custom instrument design support, fill out this form.

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Custom Filters

If you would like to submit a request for a volume custom order of Semrock optical filters, please fill out this form.

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Product Returns

If you would like to return an IDEX Health & Science product, please fill out this form.


Fluidic Products

Fluidic
Connections

IDEX Health & Science, LLC
619 Oak Street
Oak Harbor, WA 98277
USA

Tel (toll free): 800 426 0191
Outside USA: +1 360 679 2528
Fax (toll free): 800 359 3460
Fax Outside USA: +1 360 679 3830
IHSInquiry@idexcorp.com

Column Hardware,
HPLC Components,
and Dispense Pumps

IDEX Health & Science, LLC
16 Leona Drive
Middleboro, MA 02346
USA

Tel (toll free): 800 426 0191
Outside USA: +1 360 679 2528
Fax (toll free): 800 359 3460
Fax Outside USA: +1 360 679 3830
IHSInquiry@idexcorp.com

Valves and
Degassers

IDEX Health & Science, LLC
600 Park Court
Rohnert Park, CA 94928
USA

Tel (toll free): 800 426 0191
Outside USA: +1 360 679 2528
Fax (toll free): 800 359 3460
Fax Outside USA: +1 360 679 3830
IHSInquiry@idexcorp.com

Degassers and RI Detectors

IDEX Health & Science KK
5-8-6 Nishiaoki Kawaguchi
Saitama 332-0035
Japan

Tel: +81 48 240 5750
Fax: +81 48 259 0715
IHSOrders_Japan@idexcorp.com

Manifolds

IDEX Health & Science, LLC
110 Halcyon Drive
Bristol, CT 06010
USA

Tel (toll free): 800 426 0191
Outside USA: +1 360 679 2528
Fax (toll free): 800 359 3460
Fax Outside USA: +1 360 679 3830
IHSInquiry@idexcorp.com

 

Semrock

Optical Filters

IDEX Health & Science, LLC
Center of Excellence
1180 John Street
Rochester, New York 14586
USA

Main Phone:  +1 585 625 5000 (worldwide)
Toll Free Phone: 866 736 7625 (866-SEMROCK) (within US and Canada)

International: For sales or technical support, please contact your closest International Distributor found here.

North America OEM Customers:
To submit purchase orders, email: IHSOrders@idexcorp.com
For technical questions, email: semrock@idexcorp.com

North America Government, University, and National Laboratory Customers:
Purchase of Semrock Optical Filters are made through our domestic distribution partner, AVR Optics.
For technical questions, email: info@avr-optics.com

Life Science Optics Products

Optical Systems

IDEX Health & Science, LLC
1180 John Street
West Henrietta, NY 14586
USA

Tel: +1 585 625 5000
Fax: +1 585 244 6292

To submit purchase orders,
email: IHSOrders@idexcorp.com

Light Sources

IDEX Health & Science, LLC
2051 Palomar Airport Road, 110
Carlsbad, CA 92011
USA

IHSInquiry@idexcorp.com

To submit purchase orders,
email: IHSOrders@idexcorp.com

Microfluidics & Consumable Products

Microfluidics

thinXXS Microtechnology GmbH
Amerikastraße 21
66482 Zweibrücken
GermanyTel: +49 (0) 633 280 020
Fax: +49 (0) 633 280 0222
thinXXS.com

International Contacts

North / South America

IDEX Health & Science, LLC
619 Oak St
Oak Harbor, WA 98277 USA

Tel: +1 800 426 0191
Fax: +1 800 359 3460
Fax: +1 360 679 3830
IHSInquiry@idexcorp.com


Asia

Fluidics Sales & Support

PRC Beijing
IDEX Health & Science, LLC

Room 1701A, CBD International Plz
No. 16 Yong An Dong Li
Chao Yang District
Beijing, 100022
P.R. ChinaTel: +86 10 6566 9090
Fax: +86 10 6567 5152
CustomerService.hsasia@idexcorp.com

Optical Filters Sales & Support

PRC Shanghai
IDEX Health & Science, LLC

RM 3502-3504, Zhao Feng Plz
No 1027 Chang Ning Rd
Shanghai, 200050
P.R. ChinaTel: +86 21 5241 5599
Fax: +86 21 5241 8339
CustomerService.hsasia@idexcorp.com
Wang Qi, China Business Dev Manager-
Semrock Optical Filters:

Tel: +86 21 5241 5599
qwang1@idexcorp.com

Fluidics Sales & Support

Japan
IDEX Health & Science, LLC

5-8-6 Nishiaoki Kawaguchi,
Saitama 332-0035
JapanTel: +81 48 240 5750
Fax: +81 48 259 0715
IHSOrders_Japan@idexcorp.com