Our website will be undergoing maintenance on Sunday, May 17, 2026 from 12:30 am until 3:00 pm Eastern Standard Time. During this time frame, no orders can be placed. We appreciate your patience. Thank you.
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FAQs

Webstore FAQs

Here we have provided comprehensive lists of commonly asked questions regarding our online accounts, website pricing, website orders, and more. This information is designed to support your inquiries, but if you don’t find the answers you are looking for we encourage you to contact us for further assistance.

Please use the sort buttons in the left navigation to navigate between questions and answers that are specific to Fluidics, Optical Filters, Optical Imaging Systems, Cameras, Microfluidics, and Engineering Partnership.

Will I be notified if there is a back-order?

If any item in your order is placed on back‑order, you will automatically receive a Backorder Notification. This notification will include the updated commit date for the affected product, so you’ll know when to expect it. For additional order information, please contact IHSInquiry@idexcorp.com.