FAQs

Webstore FAQs

Here we have provided comprehensive lists of commonly asked questions regarding our online accounts, website pricing, website orders, and more. This information is designed to support your inquiries, but if you don’t find the answers you are looking for we encourage you to contact us for further assistance.

Please use the sort buttons in the left navigation to navigate between questions and answers that are specific to Fluidics, Optical Filters, Cameras, Microfluidics, and Engineering Partnership.

Will I be notified if there is a back-order?

The majority of our products ship on-time. As such, we will not send backorder notification. For Fluidics product questions please contact IHSInquiry@idexcorp.com for order information. For Optics product questions please contact IHSOpticsOrders@idexcorp.com for order information.