FAQs

Webstore FAQs

Here we have provided comprehensive lists of commonly asked questions regarding our online accounts, website pricing, website orders, and more. This information is designed to support your inquiries, but if you don’t find the answers you are looking for we encourage you to contact us for further assistance.

Please use the sort buttons in the left navigation to navigate between questions and answers that are specific to Fluidics, Optical Filters, Cameras, Microfluidics, and Engineering Partnership.

What if tax was charged on my order and I am tax-exempt?

If an order has already shipped please notify our customer service department at IHSInquiry@idexcorp.com or IHSOpticsOrders@idexcorp.com (please include the confirmation number). We will then process a credit for the tax charged upon receiving the tax-exempt form.