FAQs

Webstore FAQs

Here we have provided comprehensive lists of commonly asked questions regarding our online accounts, website pricing, website orders, and more. This information is designed to support your inquiries, but if you don’t find the answers you are looking for we encourage you to contact us for further assistance.

Please use the sort buttons in the left navigation to navigate between questions and answers that are specific to Fluidics, Optical Filters, Optical Imaging Systems, Cameras, Microfluidics, and Engineering Partnership.

How is freight calculated?

Freight charges are now calculated based on the actual weight of the products in your order and the IDEX Health & Science facility they ship from. Some orders may ship from multiple locations, therefore, you may see more than one freight charge applied at checkout.