Product Returns

Please fill in the appropriate form below to request a Return Materials Authorization for IDEX Health & Science products.

For Fluidics products, click here.

For Optical Filters products, click here.

To request a return of fluidics products, please fill out this form:

This form does not authorize a return. Customer Service will contact you within 48 hours to provide further details regarding your request. Please only provide one PO# per RMA Request. If you send your PO number, no need to include your mailing address.

*Required Field

User Information

First Name*

Last Name*

Email Address*

Original Customer PO*

Company Name*

Shipping Address

Address Line 1

Address Line 2

City

Phone Number*

State / Province / Region

Zip / Postal Code

Country

Product Information

Part Number*

Quantity of Requested Returns*

If returning a valve, provide the serial number

Describe the reason you are requesting this return.* Please be as specific as possible.

List any and all substances that these parts have been exposed to.*

Semrock Optical Filters Return Policy

You may return new unused, undamaged standard sized Catalog optical filter products within 30 days of original date of purchase for full credit. OEM volumes of products returned after 30 days may be subject to a restocking fee. Custom sized parts may not be returned as part of the 30 day trial.

Product returned without an RMA number will not be accepted and will be returned at senders expense.

Products purchased through our Distribution channel must be returned through the purchasing Distributor. Please contact your Distributor for any quality issues.

Returned products are subject to inspection.

To return Optical Filters products, please fill out this form:

Please include a detailed reason for the return.

*Required Field

User Information

First Name*

Last Name*

Email Address*

Sales Order or Customer PO Number*

Company Name*

Shipping Address

Address Line 1*

Address Line 2

City*

Phone Number*

State*

Zip / Postal Code*

Country*

Order Information

Part Numbers and Quantity of Each*

Date of Purchase*

Price*

Reason(s) for Return*

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Product Returns

To request a return of fluidics products, please fill out this form:

User Information

Shipping Address

Product Information

Semrock Optical Filters Return Policy

To return Optical Filters products, please fill out this form:

User Information

Shipping Address

Order Information