Technical Support


We are a strong force of committed people and innovative products for your fluidic and optic needs, continually increasing our product offering, expanding our market relevance by connecting to new customers, and positioning ourselves as global leaders in optofluidic engineering.

Below you will find technical support contact information to assist you in solving problems and maximizing the efficiency of your IDEX Health & Science products. Feel free to contact us by phone or email and a technical service team member will be happy to help you.

Fluidic Connections

Tel (toll free): 800 426 0191
Outside USA: +1 360 679 2528
Fax (toll free): 800 359 3460
Fax Outside USA: +1 360 679 3830
IHSFluidicConnections@idexcorp.com
Mail: Facility Locations

Pumps

North & South America: +1 774 213 0200
Asia: +86 21 5241 5599
Europe: +49 (0) 1801 808 800
IHSPumps-HPLC@idexcorp.com
Mail: Facility Locations

Column Hardware

Tel: +1 774 213 0200
Fax: +1 774 213 0300
IHSColumnHardware@idexcorp.com
Mail: Facility Locations

Degassers

North & South America: +1 707 588 2038
Asia: +81 48 240 5750
Europe: +49 (0) 1801 808 800
Fax: +1 707 588 2020
IHSDegassers-Valves@idexcorp.com
Mail: Facility Locations

Manifolds

Tel: +1 860 314 2880
IHSManifolds-Components@idexcorp.com
Mail: Facility Locations

Microfluidics

Tel: +1 203 774 4435
CPScustomerservices@idexcorp.com
Tel: +49 (0) 633 280 020
thinxxs.com
Mail: Facility Locations

Light Sources

Tel: +1 760 438 2131
mglasers@idexcorp.com
Mail: Facility Locations

Optical Filters

Tel: +1 866 736 7625 (1 866 SEMROCK)
To submit purchase orders, email: IHSOrders@idexcorp.com
For technical questions, email: semrock@idexcorp.com

Additional Resources

Product Returns

We take great pride in the quality and craftsmanship of our products. If you need to return a product, complete our RMA form.

Educational Materials

Browse a wide selection of valuable materials about our products such as guides, glossaries and general information.

Resources

Visit our resources for general info, journals, educational sites, courses, and regional discussion groups in the U.S.

IDEX Health & Science is the global authority in fluidics and optics, bringing to life advanced optofluidic technologies with our products, people, and engineering expertise. Intelligent solutions for life.